Booking terms
These terms cover day passes, events, golf and activity bookings or requests made through The Club at Pristine Bay website or front desk. Review the details and any activity-specific conditions before submitting.
Booking status and payment
Website activity bookings are confirmed when the required payment succeeds. Front desk verifies the arrangements and contacts the guest if a change is needed. For a four-lesson package, book the first lesson online and schedule the remaining three with golf reception. A separately logged front desk inquiry is not a confirmed booking. It does not reserve space or equipment and does not collect payment. The team confirms availability, the final price and arrival details separately. A pending unpaid order is not proof of payment or a valid admission ticket. Pay through the website checkout where offered, or at front desk. No separate payment link is issued.
Standard guest tee times require online payment. Unpaid holds expire after 15 minutes. Golf members may reserve from their dashboard. Reception verifies special rates and collects those fees at Pete’s Place. Tee times are held until 10 minutes after the start. Each cart driver must complete their own waiver before cart release; accepting these booking terms does not sign that waiver.
Cancellation and refund policies
Day passes: Contact The Club at least 24 hours before the visit date to reschedule. Cancellations are not permitted. For cruise visits, confirm the applicable terms with front desk before purchasing; do not assume a missed-port refund or transfer is included.
Club-operated paid activities: Cancel at least 24 hours before the activity for a full refund. Later cancellations and no-shows are non-refundable. If The Club cancels, you may reschedule or receive a refund. This activity policy does not replace the day-pass policy or a supplier’s policy.
Golf: Contact golf reception to cancel a tee time. Include your booking reference so staff can locate the payment. For prepaid tee times, cancel at least 24 hours before the scheduled start for a full refund. Cancellations with less than 24 hours’ notice and no-shows are non-refundable. If The Club cancels, you may reschedule or receive a full refund. For help with a cancellation or refund, contact golf reception.
Events: Review the cancellation, rescheduling and refund conditions stated for the specific event before payment. Contact front desk if those conditions are not stated. Do not assume the activity refund policy applies to every event or private-event quote.
Pristine Bay WaterSports
Pristine Bay WaterSports operates the trip. The Club collects a 50% deposit at checkout, with the balance due to the operator on the tour day. Cancel at least 24 hours before departure for a refund of half the deposit. Later cancellations and no-shows forfeit the deposit. If the operator cancels because of weather, you receive a full refund of the amount paid.
View Pristine Bay WaterSports booking and cancellation information.
Contact, privacy and participation
Provide your own valid email address so we can send booking and request updates. The Club may contact you about your request and share the necessary request details with Pristine Bay WaterSports when you choose one of its trips. Read our Privacy Notice for how personal information is handled.
Booking acceptance is separate from marketing subscription and does not replace any individual activity waiver or safety requirements. Contact The Club front desk at +504 3287-1229 for changes or questions.
Version: club-golf-2026-11-03-v2
